I am a Product Design Manager with 6+ years of end-to-end product design experience, enabling designers and product teams to deliver creative solutions to key problem statements.
Leading the product design team creating a European-focused B2B SaaS platform enabling organizations to be loved by making it easy to capture, understand, share, and act on feedback. My team and I have driven an increase in NPS, CSAT, CES, and SUS scores in a bootstrapped company by:
Starting as a UX Designer, I broadened my role to become a Product Designer and later was promoted to Senior Product Designer. During my tenure, I was responsible for full-stack product design for internal and partner-facing delivery tools and the Analytics SaaS product line.
Lead site-readiness and customer-facing management duties within the EMEA region in a major wireless network overhaul project for a top Fortune 500 company. Collaborated in running the day-to-day operations of a major global infrastructure project for a multi-billion dollar client in the finance industry.
Initially hired for a 3 month internship, I was promoted to a full-time role as Graphic Designer and PM. During this time I designed logos, websites, and mobile applications for worldwide clients in an agency environment. I lead a web design project for a Saudi Arabian gym from wireframes through implementation. I was the Design Lead and Project Manger for mobile app and web projects for a Swiss blockchain startup. And I also managed a project designing and supporting a site serving thousands of universities worldwide.
I graduated with a double major and a minor, which I completed early and with highest honors.
Studied abroad during the Spring semester of my Junior year in Berlin, Germany.
