A professional headshot of Marco Meyer standing with arms crossed.

Creating value for customers through research-driven design.

I am a Product Designer and Design Manager with over 6 years of end-to-end product design and management experience, enabling designers and product teams to deliver creative solutions to key problem statements.

Experience

Customer Alliance
November 2021 – April 2024

Product Design Manager

Hybrid / Berlin, Germany

Leading the product design team creating a European-focused B2B SaaS platform focused on customer satisfaction, I was the driving force for improving user experience by:

  • increasing design, development, and QA efficiency by creating and implementing a WCAG 2.1 AA accessible design system;
  • validating problem statements through user research, usability testing, and customer interviews; and
  • promoting design thinking in product and company strategy.
  • Design management
  • B2B SaaS
  • In-house
Seven Senders
March 2021 – November 2021

Senior Product Designer – Delivery & Analytics

Berlin, Germany

Promoted to a Senior role, I continued my previous responsibilities while mentoring junior colleagues. It was during this time that I also took full ownership over the design system.

  • Design systems
  • B2B SaaS
  • In-house
Seven Senders
October 2020 – March 2021

Product Designer – Delivery & Analytics

Berlin, Germany

I broadened my role to become a Product Designer, responsible for full-stack product design across internal and partner-facing delivery tools as well as the Analytics product line.

  • Analytics
  • B2B SaaS
  • In-house
Seven Senders
September 2019 – October 2020

UX Designer

Berlin, Germany

I transitioned into user experience design with some additional work in user interface and design systems solutions for internal tools and our SaaS product.

  • UI/UX
  • B2B SaaS
  • In-house
World Wide Technology
June 2018 – August 2019

Site Readiness Project Manager

Remote / Berlin, Germany

I was the intermediary between technicians, corporate clients, and site managers for telecommunications upgrades within the EMEA region.

  • Expectation management
  • Project management
  • Freelance
Icon Worldwide AG
May 2017 – May 2018

Graphic Designer / Project Manager

Zurich, Switzerland

Initially hired for a 3 month internship, I was promoted to a full-time role as Graphic Designer and PM. During this time I designed logos, websites, and mobile applications for worldwide clients in an agency environment.

  • Client-facing
  • Brand/UI/UX
  • Agency

Education

Creighton University
August 2013 – December 2016

Bachelor's Degree, Graphic Design and Media: Multi-media & Photojournalism; Computer Science & Informatics: Digital Development; Minor, German Studies

Omaha, Nebraska, USA

I graduated with a double major and a minor, which I completed early and with highest honors.

  • Summa Cum Laude
CIEE Berlin Open Campus
January 2015 – May 2015

Study Abroad Program

Berlin, Germany

I studied abroad during the Spring semester of my Junior year, focusing on language, history, and digital communication.

  • German