I lead teams who design world-class products.
Creating value for customers through research-driven design.
Creating value for customers through research-driven design.
I continually champion design-lead initiatives which have consistently outperformed those without design thinking in terms of revenue growth and customer satisfaction. As a result, my abilities have been endorsed by engineering and product leaders.
I've specialised in building enterprise-grade platforms for complex industries, including: energy, transportation, and logistics. I thrive on ambiguity as I transform problems into simple-seeming solutions, requiring a deep knowledge of customer, business, and market needs.
My education in computer science and previous experience in project management enables me to collaborate across the full product & engineering team. This understanding also facilitates quick problem solving to meet outcomes for the business.
Every design is built on the back of data. I champion design thinking throughout the product and design orgs to validate impactful solutions through the alignment between qualitative and quantitative data analysis.
Evolving an internal tool into a market-ready, charger management platform.
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How can a system enable product teams to work together efficiently while creating a consistent design across a decade-old platform?
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How can we transition our hospitality-focused online reputation management platform to an industry-agnostic feedback analytics platform?
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One of our main value propositions was falling flat, so we needed to evolve with the times.
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